Frequently Asked Questions

All your questions about 678mm
answered right here

From claiming bonuses to deposits and withdrawals, from 2D lottery to Shan Koe Mee — questions Myanmar players ask all the time, answered honestly and clearly.

When using 678mm, questions naturally come up: how to claim a bonus, how to deposit with KBZPay, how to calculate wagering requirements, how long withdrawals take. This FAQ page answers over 18 questions Myanmar players ask most often, organised into four sections — bonuses, deposits, local games, and withdrawals — so you can play on a trusted platform in the best way possible.

Welcome Bonus

Yes. The welcome bonus is a first-deposit bonus available once per account only. It cannot be claimed again on subsequent deposits. Other promotions are still available, so you can keep playing and take advantage of those.

At 678mm, bets placed on most games on the platform count toward the wagering requirement, including slots, live casino, football, esports and 2D lottery. However, some games may be restricted under the bonus terms, so once you claim a bonus, check the relevant FAQ section or ask via Live Chat if you want to confirm which games qualify.

The bonus expiry period is stated clearly in 678mm's bonus terms. If the wagering requirement is not completed within that period, the bonus funds and any winnings from them will be forfeited. We recommend starting to play as soon as possible after claiming a bonus. If the expiry time is unclear, ask via Live Chat.

It means you need to wager 25 times the bonus amount. Example — if you deposit 20,000 Ks you receive a 20,000 Ks bonus, giving a balance of 40,000 Ks, and you must wager 20,000 × 25 = 500,000 Ks. If you deposit 420,000 Ks, the maximum bonus is 200,000 Ks, giving a balance of 620,000 Ks, and you must wager 200,000 × 25 = 5,000,000 Ks before you can withdraw winnings from the bonus.

Log in via 678mm and make your first deposit. The 100% welcome bonus up to 200,000 Ks will be added automatically, so there is no need to request it separately. If the bonus has not been credited shortly after your deposit, contact us immediately via 24/7 Live Chat.

Deposit Questions

Most deposits arrive almost instantly. However, network delays can occasionally add a few minutes. If funds have not appeared after 30 minutes, take a screenshot of your bank receipt or note your Transaction ID and contact us via Live Chat. Your funds will not be lost.

Log in via 678mm and select KBZPay as your deposit method. Copy 678mm's KBZPay receiving number, transfer the amount from your KBZPay app, and note the Transaction ID. Go back to the site, enter the amount and Transaction ID in the deposit form, then confirm. The minimum deposit is 5,000 Ks and funds arrive almost instantly.

678mm offers five deposit methods: KBZPay, Wave Money, AYA Pay, CB Pay and Bank Transfer. The minimum deposit for all methods is 5,000 Ks. The most widely used payment methods in Myanmar are covered, so you can use whichever suits you.

Yes. Wave Money is one of the available deposit options at 678mm. Transfer funds from your Wave Money app to 678mm's Wave Money receiving number, note the Transaction Reference, then enter it in the deposit form. The minimum deposit is 5,000 Ks.

Shan Koe Mee & 2D / 3D

678mm's 2D lottery is based on Myanmar's traditional 2D system. You choose a number between 00 and 99 and it is matched against the number drawn at the regular draw time. We cannot provide number predictions — choosing your number is entirely your own decision, and the game should be played for entertainment purposes only.

Shan Koe Mee is a traditional Myanmar card game played with a distinctive card set. Players reveal their cards and compete by score. At 678mm, Shan Koe Mee is available to play live in Burmese, so Myanmar players can enjoy the familiar game experience in a digital format.

678mm platform is designed to run smoothly on mobile phones and tablets. No app download needed — just log in to 678mm through your phone's browser and enjoy 2D lottery and Shan Koe Mee seamlessly on your device. Compatible with all commonly used phones in Myanmar.

In 3D lottery, you pick a three-digit number (000–999) and match it against the drawn three-digit result. Because there are more possible numbers than in 2D, the payout rate may differ. 678mm does not offer any number prediction service — players choose their own numbers. This game is for entertainment purposes only.

Withdrawal Questions

678mm's normal withdrawal processing time is 30 minutes to 3 hours. Things to check first: whether the wagering requirement has been met, whether the minimum withdrawal amount of 30,000 Ks has been entered, and whether you are using your own registered wallet or bank account. If it has been over 3 hours and you still have not received your funds, contact 24/7 Live Chat.

The minimum withdrawal amount at 678mm is 30,000 Ks. Withdrawal requests below this amount cannot be processed. Note that the minimum withdrawal of 30,000 Ks is different from the minimum deposit of 5,000 Ks.

For security and financial compliance reasons, 678mm only sends withdrawals to the wallet or bank account registered under the player's own name. Withdrawals to another person's account are not available — this policy also protects players themselves from financial risk.

678mm withdrawals are normally processed within 30 minutes to 3 hours. KBZPay and Wave Money tend to be faster, while bank transfers may take a little longer depending on the banking network. If it has been over 3 hours since your withdrawal request and you have not received your funds, contact 24/7 Live Chat.

Need more help?

If you cannot find the answer you are looking for in this FAQ, you can connect directly with our team through 678mm's 24/7 Myanmar-language Live Chat. Deposit questions, bonus issues, withdrawal help — we are ready to answer whatever you need.

Contact via Live Chat