678mm Privacy Policy
This policy clearly explains how your personal data is protected when you use our platform.
Introduction and Purpose of This Policy
Introduction
678mm is a platform for players in Myanmar offering football betting, live casino, slots, and 2D lottery games all in one place. This Privacy Policy ("Policy") is an official document explaining how 678mm and its affiliated companies ("we", "our") handle your personal data.
Please read this policy carefully. If you agree, you may continue using our services. If you do not agree, contact [email protected] with any questions before using our services.
Scope of This Policy
This policy applies to all of the following—
- Services accessed through 678mm's website and mobile platforms
- Account registration, deposits and withdrawals, gameplay, and related activities
- Customer service via Live Chat and email
- Our dispute resolution and security verification processes
Types of Personal Data Collected
Data You Provide Directly
When you register an account and use our services, you are required to provide us with the following information—
- Name, date of birth, gender (required for age verification)
- Contact details: email address, mobile number
- National ID or official identification document details for identity verification
- Payment information — KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer details
- Gaming and financial preferences
Automatically Collected Information
When you access the platform, our servers automatically record the following technical information—
- IP address and network environment details
- Browser type, language settings
- Gaming records — number of bets placed, games played
- Frequency and amounts of your deposits and withdrawals
- Information collected via cookies and similar technologies (discussed below)
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Name / Date of Birth | Account verification, 21+ age verification | 5 years after account closure |
| Contact Details | Customer support, account-related notifications | 5 years after account closure |
| Payment Records | Financial verification, anti-money laundering | 7 years after payment |
| IP Address / Session Logs | Security monitoring, fraud prevention | 90 days after session ends |
| Gaming Records | Responsible gambling checks, service improvement | 3 years after last game played |
Data Usage and Legal Basis
Purposes for Which We Use Your Data
We use your personal data only for the following purposes—
- Account Management — verifying access, resolving issues
- Financial Transactions — processing deposits, withdrawals and bonus payouts
- Security and Fraud Prevention — detecting unauthorised access attempts
- Legal Compliance — anti-money laundering and Know Your Customer (KYC) checks
- Responsible Gambling Checks — monitoring betting patterns and considering gambling limits
- Customer Service Improvement — enhancing platform functionality and services
Legal Bases for Processing
We only process personal data where at least one of the following lawful bases applies—
- Contractual obligations necessary to deliver our services
- Legal compliance requirements
- Our legitimate business interests (security, fraud prevention)
- Your specific consent (for optional marketing communications)
Third-Party Sharing Policy
Cases Where We Share Data with Third Parties
678mm never sells your personal data or shares it with third parties for advertising purposes. The only cases in which we may share data are—
- Service Providers — payment processors (KBZPay, Wave Money, AYA Pay, CB Pay), IT support companies — only to the extent required to deliver the service
- Legal Requests — applicable laws, court orders or demands from relevant authorities
- Business Transfers — to a successor company in the event of a merger or sale — only with this policy remaining in effect
Service providers who work with us are bound by agreement to carry out only the specific services they are engaged for, and must comply with 678mm's data protection standards.
International Data Transfers
Your personal data is stored securely on our servers. When data transfers are required for working with service providers, they are carried out only through channels that use SSL encryption and full protection measures. Any transfer is made only in line with the protections and terms of this policy, and third parties may not retain data for purposes unrelated to their service.
Cookies and Tracking Technologies
Types of Cookies and How We Use Them
Our platform uses cookie technology to deliver a better experience—
- Essential Cookies — Login verification, security, and platform navigation
- Performance Cookies — Analysing which parts of the service work well and which do not
- Functional Cookies — Remembering your preferences such as language and phone number format
- Advertising Cookies (Opt-in) — Showing ads related to our services — only with your consent
You can reject cookies by changing your browser settings, but please note that doing so may affect your ability to use some features of the platform.
Your Privacy Rights
Rights You Have
Every Myanmar player using our platform has the following rights regarding their personal data—
Right to Access
You can ask how we handle your personal data and request a copy of it.
Right to Rectification
You can request that incorrect or incomplete data be corrected.
Right to Erasure
You can request deletion of data that is no longer needed to meet legal requirements.
Right to Object
You can object to the handling of your personal data for specific purposes.
Right to Data Portability
You can request that your data be provided in a readable format.
Right to Withdraw Consent
Where you have given consent — such as for advertising cookies — you can withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will act as quickly as possible. Please note that data required by law to be retained (such as financial records) cannot be deleted.
Data Security and Protection Measures
Technical Security Measures
The 678mm platform uses the following technologies to protect players' personal data—
- All data transmissions are protected with SSL (Secure Socket Layer) encryption
- Access controls and verification layers (Multi-factor Authentication)
- Regular security audits and monitoring of form data
- Access is restricted to only the staff who need it
- Data is anonymised when used for analysis
If a privacy breach occurs, we will notify the affected players within the required timeframe using pre-established procedures. You should also protect your own account by using a strong password and not sharing your login details with third parties.
In the Event of a Data Breach
If a security breach occurs despite our protection systems, we will take the following actions immediately—
- Accounts of potentially affected players must be suspended immediately and investigated
- Those determined to be involved in the data breach must be contacted and notified as soon as possible
- The incident must be investigated and preventive measures put in place to stop the same thing from happening again
Protection of Minors
No Play Under 21 Policy
678mm services are for persons aged 21+ only. We prohibit anyone under that age from using our platform. Age verification is carried out at account registration, and we do not intentionally collect personal data from anyone under 21.
If you notice someone under 21 using the platform, please notify us immediately at [email protected]. We will delete their account and data right away.
Policy Changes and Contact
Amendments to This Policy
678mm may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date on this page will be revised and players will be given a clear, visible notice upon logging in.
Continued use of the service after any change will be taken as acceptance of the revised policy. If you do not agree with the changes, you may contact [email protected] and close your account.
Data Privacy FAQs
Privacy Contact
For any questions, requests, or complaints related to this Privacy Policy, please reach out to our customer support team.
Live Chat
Myanmar language — 24/7
Privacy Complaint
What to Include When Contacting Us
- The email address linked to your account
- Which privacy right you wish to exercise (access, correction, etc.)
- The type of data your request relates to
- A more detailed explanation of your request, if possible
You can contact us in Myanmar language and our team is available 24/7 to respond.